Articles on: My Account

Why did Nine25 ask for my DOB? Is it to send a birthday gift?


But also we need to verify your name, date of birth and address against official and independent data sources. This is part of the Australian regulation requirements that aims to stop terrorism financing and money laundering.

In some instances, you may be required to undergo additional verification before you can continue with your transactions.

In such a situation, you will need to email these documents to us at

Primary document

At least one of the following:
Australian driver's licence

Secondary document

At least one of the following:
Bank statement from the last 30 days
Utility bill from the last 90 days
Valid Australian visa

This way, we'll know for sure when and where we need to send you a birthday gift (only if you've been a good customer)...

Updated on: 24/07/2023

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