• Does Nine25 work like a bank?

  Nine25 uses a lot of technology that's used by leading banks around the world. Our digital wallet and payments technology is facilitated by Zai, which is wholly owned by Standard Chartered Bank based in London, operating across 70 countries, employing 87,000 people. Within Australia, Nine25's Virtual Accounts are provided by Zai backed by Cuscal Limited, a local authorised banking institution. Our Virtual accounts are non cash out and non interest bearing accounts. Virtual Accounts can transacSome readers

• I have more than one job, can I Stream more than one salary?

  Currently, Nine25 only allows for one salary to be Streamed at any one time - this is for accuracy and security. But, we do have plans to support multiple jobs/gigs in the future.Few readers

• Can I use Nine25 if I receive government benefits?

  Unfortunately not. Nine25 is a subscription-based Salary Streaming service and to be eligible, you need to earn a weekly/fortnightly salary.Few readers

• What is Nine25?

  Nine25 is a financial health mobile app. The Nine25 App is the world's first Salary Streaming service, enabling you to spend, manage & invest your salary, as you earn it.Few readers

• How does Nine25 work?

  Nine25 is a subscription-based Salary Streaming service. Using your (well... your bosses) employment software for accuracy, Nine25 enables people to receive their salary in real-time. Once you've confirmed your employer/employment details, switched your salary deposits from your bank account to your Nine25 account and activated Salary Streaming, you will receive your salary as you work — not after you work!Some readers

• Who can use Nine25?

  Anyone who earns a salary and wants to unfriend their Pay Cycle and its toxic traits.Few readers

• Is there a minimum amount I need to earn to use Nine25?

  Nope! As long as you earn a weekly/fortnightly salary Nine25 can help you financially thrive.Few readers

• Is Nine25 secure?

  Your data is transferred using industry-standard 256-bit TLS encryption technology. Nine25 houses your data within a HIPAA eligible and PCI DSS, SOC, and ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, and ISO 9001 certified Australian data centre, configured with multiple firewalls and network intrusion detection technology. All Nine25 employees must meet stringent third-party reference, credit and criminal checks and only those with a direct requirement can view your data. To sum up... Yep, NineFew readers

• Do I need to tell my employer that I use Nine25?

  That's up to you — it's your money and your choice. We’ve placed our technology in the hands of the employee so that you can utilise our features independent of your employer. This means that you can put your financial health first, regardless of your employer's financial values. But... If you do choose to enlighten your employer about Nine25, they'd have the opportunity to pass on our financial health benefits to all of their employees - and even cover the monthly membership!Some readers

• Do/will I receive my full salary?

  Nine25 Streams your salary as you earn it. So, whatever your hourly salary, is what you will receive in your Nine25 account as you work. By the end of the week/fortnight, Nine25 will have streamed your total salary to your Nine25 account.Few readers

• Is Nine25 a salary advance and will I have to pay it back?

  Think of it like this... Nine25 ensures that you receive your salary as you work rather than after you work. In order for us to give the gift of real-time salary to you, we must 'sign ourselves up' to your weekly/fortnightly pay cycle in your place. So, once your pay cycle is complete, your salary pays Nine25 back for what you've already streamed. And, any money from your salary that has not yet been streamed by you, will be added to your Nine25 account at the end of the month.Some readers

• I don’t get paid a salary, can I still use Nine25?

  Nine25 is a Salary Streaming and financial health service and our app technology relies on the logic of earned salary. If you aren’t currently earning a salary, the magic of our tech can't work.Few readers

• I am in-between jobs, can I still use Nine25?

  If you are currently in between jobs you won't be able to use our Streaming features. But, you can still download the Nine25 App, create a free account and have it ready to upgrade once you've started working for your new employer and have received at least two pay slips.Few readers

• How do I contact Nine25?

  If you can't find an answer to your question on our support page, send us an email at help@nine25.app.Few readers

• What banks is Nine25 compatible with?

  Nine25 uses a partner service to support 100+ financial institutions in Australia. Currently, we support the following banks and financial institutions: ANZ CBA NATIONAL AUSTRALIA BANK Westpac Adelaide Bank AMP Bank Bank Australia Bank First Bank of Melbourne Bank of Sydney BankSA Bankwest Bendigo Bank Beyond Bank Australia BOM BOQ Citibank Defence Bank First Option Bank G&C Mutual Gateway Bank Great Southern Bank Greater Bank Heritage Bank HumeFew readers